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Healthcare & Medical

Home Health Agency Moving in Boston and MetroWest

The supply room, intake and scheduling desks, and clinician workrooms moved on a weekend, so field staff pick up supplies at the new office on Monday.

(774) 421-9389
Home Health Agency moving in Boston and MetroWest: moving crew at work
  • Licensed & Insured Fully Covered
  • Owner-Operated By Tyler Trefrey
  • 10 States Northeast Served

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Planning a Home Health Agency Move

Home health agencies never really close, because the work happens in patients' homes. Nurses, aides, and therapists are out on visits every day, and the office is where they pick up supplies, drop off paperwork, meet with supervisors, and sometimes chart. Intake and scheduling staff keep the phones going, and the on-call line runs after hours. A move has to keep all of that working.

The supply room is the heart of it. Gloves, wound-care supplies, dressings, and the rest of the stock field staff take on visits have to be on shelves at the new office by the time the first clinician stops in. We move the supply room first, shelf by shelf, then the intake and scheduling desks, then the clinician workroom, conference room, and offices. Any charts the agency still keeps on paper, along with other documents naming patients, remain the agency's to handle: staff box and tape them, or bring them over in their own cars. For how clinical and non-clinical work splits in healthcare moves, see our healthcare moving page.

Who usually signs off
Agency operations director or branch administrator who approves the office move, staff reporting plan, and supply-room layout
Timing that works
Friday evening into Saturday, on request, so visits run as usual all week and field clinicians restock at the new office on Monday morning.

What typically moves

  • Supply room shelving and field-visit stock Boxed shelf by shelf with the shelf label on each carton, and set first so staff can restock the new shelves right away.
  • Intake and scheduling workstations Tagged by person and set early, so phones and schedules are working before field staff return.
  • Clinician workroom tables and charting stations Moved as a group and set to the new workroom layout.
  • Supervisor and administrator offices Tagged by person and moved after the supply room and intake desks.
  • Training room tables and teaching equipment Folding tables, chairs, and demonstration supplies moved together for in-service sessions.
  • Locked chart and personnel cabinets Moved shut with keys kept by the administrator; staff pack any loose files.

Access and scheduling

Pick the weekend around your field schedule. Many agencies move on a Friday evening and Saturday, on request, so the week's visits happen as usual and Monday's first clinicians stop at the new office. The on-call line and scheduling phones need to be forwarded or ported ahead of time, which your phone provider handles.

Agency offices in Greater Boston are often in office parks and small commercial buildings along Route 128, in Framingham and Natick, and in the I-495 towns, close to the highways field staff drive every day. Parking and a loading door are usually easy there. Offices in older downtown buildings in Worcester or Quincy may have narrow stairs or small elevators, and the owner of such a building often asks for proof of our insurance ahead of time, which we send on request.

Protection and handling

Medical supplies are light, but their boxes crush if stacked too high, and sterile packaging is useless once it tears. Supply cartons are packed by staff, kept small, and stacked low on the truck. Wire and steel shelving is broken down into uprights and shelves, then rebuilt at the new supply room before any boxes are set on them.

Patient information stays with the agency. Paper charts and anything else with patient details go into boxes your staff close and label, and those boxes stay shut the whole way. Clinicians' bags, scales, and kits they keep for visits stay with the clinicians. Scheduling and intake stations are reconnected at their desks; the electronic records system and phone routing belong to your IT contact and phone provider.

Who does what

Some of this job belongs to other trades. The written plan names each one.

On-call line, scheduling phones, and call routing
Your phone provider forwards or ports the lines so calls reach staff during the move.
Electronic visit records and mobile devices
Your IT contact keeps field devices and the records system working through the move.
Address updates to payers and licensing
The agency's administrator handles any notices its licenses and payer contracts require.

Not part of our work

  • Packing, opening, or sorting patient charts or personnel files.
  • Moving medications or anything under a pharmacy's control.

Around Boston and MetroWest

Home health agencies around Greater Boston tend to base their offices near the highways their clinicians drive: the Route 128 office parks in Needham, Dedham, and Norwood, Framingham and Natick along the Mass Pike, and the I-495 towns from Marlborough to Franklin. Agencies serving Boston neighborhoods often sit in Quincy, Braintree, or Dorchester buildings with street loading.

The crew that shows up

Two Eastside Movers crew members outside a client's red front door

Home Health Agency Moving FAQs

Another question? Call (774) 421-9389.

Can field clinicians restock supplies at the new office on Monday?

That is the goal. We move the supply room first on the moving day, rebuild the shelving, and set the boxes by shelf label, so staff can restock the shelves over the weekend or Monday morning. Tell us the supplies clinicians need most, and those shelves go up first.

How do we keep the on-call line working during the move?

Have your phone provider forward or port the on-call and scheduling lines before the move starts. That is the provider's job, not ours. We set the scheduling and intake desks early at the new office, so intake staff can pick up there the moment the lines switch over.

Who packs patient charts and personnel files?

Your staff, under the agency's own policies. Agency staff box up and tape any paper charts and personnel files, or drive them over themselves, and the administrator keeps the cabinet keys. Nothing showing patient or employee details is opened, sorted, or packed by our crew.

Is it better to move a home health office on a weekday or weekend?

Usually a weekend. Weekday visits keep happening no matter what, so a weekend move means field staff are not trying to reach an office in the middle of a move. Friday evening and Saturday work well for most agencies, and weekend moves are available on request.

Plan your business move

Tell us both addresses, the building rules you know about, and the dates you cannot move. We will send back a written plan and estimate.

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