Access and scheduling
Ask each building three questions. When can the truck stand at the dock or curb? When is the freight elevator available, and does it need an operator? Who will be on duty to open doors and silence alarms? The answers set the real window, which has to cover loading, the drive, unloading, and a walkthrough.
Boston curb space at night or on a weekend still needs to be legal, and some streets need a street-occupancy permit for the truck. Residential neighbors next to a mixed-use building may mean the building sets quiet hours, and the Massachusetts anti-idling rule means the truck is shut off while it waits. If a building wants a certificate of insurance before letting us in after hours, we can issue one on request.
