Access and scheduling
The rooms team's release sheet runs the job: which rooms are out of order, which stay occupied, and where old furniture is staged. We work in released rooms, and when a guest extends or a room is held back, it comes off the day's list. Many hotels schedule this work in the quieter months, which in Boston usually means January and February.
Everything moves on the service elevator and back corridors, never through the lobby or guest elevators when the building has another route. Corridors are fire exits, so staging stays inside released rooms or in the areas the chief engineer allows, not in the hallway. Downtown and Seaport hotels usually share a dock with deliveries and want a certificate of insurance before work starts; we provide it on request. Suburban hotels near Route 128 and the Mass Pike often have a single service elevator, which sets the pace.
