Access and scheduling
Ask for the day's schedule: meal times, medication rounds, activities, quiet hours, and shift change. Shared-space work fits into the gaps, and the crew pauses whenever residents need to pass. A service entrance or staff elevator is usually the route, and a staff member should be able to open secured doors. Where the facility frees the space after dinner or on a Saturday, our crew can come then.
Resident apartment moves need their own plan. The family confirms what moves and where, and the care team confirms when the new apartment is ready and when the resident will be out of the room or settled elsewhere during the work. In flu and respiratory-virus season, a facility may limit outside visitors under an outbreak protocol, and a move may need to wait. Management often wants proof of our insurance; the certificate goes to them before the date.
